Bobber Support
Contact us
Email hello@eeronautic.com. Tell us your device, iOS version, and what happened. Screenshots help. You can also send feedback from inside the app in Settings.
Common questions
How do I manage or cancel my Bobber Pro subscription?
Subscriptions are managed by Apple. On your iPhone, open Settings → your name → Subscriptions → Bobber, or use Manage Subscription in Bobber’s Settings. Deleting the app or your Bobber account does not cancel a subscription.
How do I restore a purchase?
Sign in to Bobber with the same account, open Settings, and tap Restore Purchases. The App Store account that made the purchase must be signed in on the device.
How do I request a refund?
Apple handles refunds for App Store purchases. Request one at reportaproblem.apple.com.
How do I delete my account and data?
Open Settings → Delete Account in the app and confirm. This permanently deletes your account and the catches, photos, waypoints, areas, and trips stored with it. If you can’t open the app, email us from the address on your account and we’ll delete it for you. See the Privacy Policy for details.
Why doesn’t Bobber suggest a species for my catch?
Species suggestions are optional and need your permission. Check Settings → AI Suggestions, and make sure the photo shows the whole fish clearly. Suggestions can be wrong, so you always confirm the species yourself.
Why are forecasts or conditions missing for a spot?
Weather, tide, marine, and stream data come from public providers and coverage varies by location. Forecasts and matches are guidance, not a guarantee, and never a substitute for checking official conditions before you go out.